SERVICES
- Certification schemes offered and the scope of each scheme.
- Prerequisites and eligibility requirements.
- Application and assessment/examination process overview.
- Certification decision and certificate issue process overview.
- Recertification/renewal requirements and validity period.
- Suspension, withdrawal and scope-change criteria overview.
- Complaints and appeals process, including how to submit an appeal/complaint.
- Public impartiality statement and commitment to impartiality.
- Training/certification separation disclaimer where a training relationship exists.
- Certification status verification method and contact/link.
- Rules for use of certificates, logos and marks.
